Admin

Admin

The secret of getting ahead is getting started.
Mark Twain

Admin

Admin

Admin tasks, whether personal or business-related, form the foundation of an organized and efficient operation. When these tasks are handled well, they ensure that everything runs smoothly, deadlines are met, and important details don’t slip through the cracks. 

Customer Service

Customer Service 

Customer service tasks, including handling customer inquiries, processing orders, managing returns and refunds, and maintaining strong customer relationships, are the backbone of a positive customer experience.

Sales & Marketing

Sales & Marketing

Sales tasks, including strategic support, lead generation, sales outreach, networking, telesales, sales presentations, and reporting and analytics & Marketing tasks, including strategic support, market research, content creation, event planning, outbound campaigns.

IT

IT
IT tasks, including network and infrastructure management, IT support and helpdesk services, and cybersecurity, are crucial to the smooth operation and security of any business.

Compliance & Legal

Compliance & Legal

Compliance and legal tasks, including regulatory compliance, managing contracts and agreements, and upholding corporate governance, are critical to the integrity and sustainability of any business.

Purchasing & Stock

Purchasing & Stock

Procurement tasks, including supplier management and inventory management, are essential to ensuring that a business has the right resources at the right time, at the best possible cost. 

Finance

Finance

Finance tasks, including bookkeeping, financial reporting, accounts payable and receivable, and payroll, are the lifeblood of any business. 

HR

HR

HR tasks, including recruitment, employee onboarding and offboarding, benefits and compensation management, employee records management, training and development, and performance management, are vital to building and maintaining a strong workforce.

Admin tasks, whether personal or business-related, form the foundation of an organized and efficient operation. When these tasks are handled well, they ensure that everything runs smoothly, deadlines are met, and important details don’t slip through the cracks. Effective administration supports all other areas of work, allowing teams to focus on their core responsibilities without unnecessary distractions or delays. Good admin is about consistency, attention to detail, and staying on top of essential duties, which ultimately leads to increased productivity and a more streamlined workflow.

The tasks we can do for you

Personal Admin - EA / PA Support

General
Daily meeting – phone call / message / zoom – to confirm meetings / actions for the day and any priorities
Gathering information from other members of the team as required
Providing communications to the team on behalf of individual / management
Diary Management - work related
Scheduling appointments and meetings
Sending meetings reminders / confirming meetings the day before
Diary Management - personal
Scheduling personal appointments and events
Coordinating with family and friends as appropriate
Meeting Support
Sitting in on meetings to take minutes / setting up appropriate software to do this automatically
Taking information on meetings from voicenotes etc in order to do the “after” actions without being involved
Sending courtesy email to participants after the meeting to signpost next steps
Pulling together minutes and actions and sharing with all participants
Scheduling next meetings
Following up to ensure that there are no questions re. actions and that they are all in hand before next meetings
Supporting on completion of any actions as appropriate
Email Management - Office email address
Taking ownership of info@ / office@ email addresses to act as first point of call for enquiries
Filtering all emails coming in to ensure that they are dealt with in appropriate timescales by the right people
Email Management - Individual's emails
Having access and oversight of someone’s email account
Sorting, prioritising and filing emails
Responding autonomously to standard emails
Responding to other emails after discussion / direction on what is required
Setting up folder for “cc’d emails” and then managing these – reducing number of emails in inbox and forwarding as appropriate
Travel Arrangements
Booking flights and accommodation
Arranging any required VISAs for overseas travel
Organising travel itineraries and providing them in advance with all tickets etc
Handling any travel related expenses
Dealing with last minute requirements whilst you’re away

Business Admin

Supplier / 3rd Party Providers Management
Communicating with 3rd party suppliers
Researching new supplier options / ways to optimise existing requirements
Managing supplier contracts
Market Research

Undertaking research for management as required

Team Event Planning
Organising any business events / social gatherings e.g. christmas parties
Researching options
Trouble shooting on the day to ensure that everything runs smoothly

Juggling Octopus
HR. Personal Assistant. Customer Services. Sales & Marketing​. Finance. Legal. IT.

Reach out to us today and discover how we can help your business achieve its full potential.​

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