Admin
Admin
The secret of getting ahead is getting started.
Mark Twain
Admin
Admin tasks, whether personal or business-related, form the foundation of an organized and efficient operation. When these tasks are handled well, they ensure that everything runs smoothly, deadlines are met, and important details don’t slip through the cracks.Â
Customer ServiceÂ
Customer service tasks, including handling customer inquiries, processing orders, managing returns and refunds, and maintaining strong customer relationships, are the backbone of a positive customer experience.
Sales & Marketing
Sales tasks, including strategic support, lead generation, sales outreach, networking, telesales, sales presentations, and reporting and analytics & Marketing tasks, including strategic support, market research, content creation, event planning, outbound campaigns.
IT
IT tasks, including network and infrastructure management, IT support and helpdesk services, and cybersecurity, are crucial to the smooth operation and security of any business.
Compliance & Legal
Compliance and legal tasks, including regulatory compliance, managing contracts and agreements, and upholding corporate governance, are critical to the integrity and sustainability of any business.
Purchasing & Stock
Procurement tasks, including supplier management and inventory management, are essential to ensuring that a business has the right resources at the right time, at the best possible cost.Â
Finance
Finance tasks, including bookkeeping, financial reporting, accounts payable and receivable, and payroll, are the lifeblood of any business.Â
HR
HR tasks, including recruitment, employee onboarding and offboarding, benefits and compensation management, employee records management, training and development, and performance management, are vital to building and maintaining a strong workforce.
Admin tasks, whether personal or business-related, form the foundation of an organized and efficient operation. When these tasks are handled well, they ensure that everything runs smoothly, deadlines are met, and important details don’t slip through the cracks. Effective administration supports all other areas of work, allowing teams to focus on their core responsibilities without unnecessary distractions or delays. Good admin is about consistency, attention to detail, and staying on top of essential duties, which ultimately leads to increased productivity and a more streamlined workflow.
The tasks we can do for you
Personal Admin - EA / PA Support
Daily meeting – phone call / message / zoom – to confirm meetings / actions for the day and any priorities
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Gathering information from other members of the team as required |
Providing communications to the team on behalf of individual / management |
Scheduling appointments and meetings |
Sending meetings reminders / confirming meetings the day before |
Scheduling personal appointments and events |
Coordinating with family and friends as appropriate |
Sitting in on meetings to take minutes / setting up appropriate software to do this automatically |
Taking information on meetings from voicenotes etc in order to do the “after” actions without being involved
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Sending courtesy email to participants after the meeting to signpost next steps |
Pulling together minutes and actions and sharing with all participants |
Scheduling next meetings |
Following up to ensure that there are no questions re. actions and that they are all in hand before next meetings
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Supporting on completion of any actions as appropriate |
Taking ownership of info@ / office@ email addresses to act as first point of call for enquiries |
Filtering all emails coming in to ensure that they are dealt with in appropriate timescales by the right people
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Having access and oversight of someone’s email account |
Sorting, prioritising and filing emails |
Responding autonomously to standard emails |
Responding to other emails after discussion / direction on what is required |
Setting up folder for “cc’d emails” and then managing these – reducing number of emails in inbox and forwarding as appropriate
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Booking flights and accommodation |
Arranging any required VISAs for overseas travel |
Organising travel itineraries and providing them in advance with all tickets etc |
Handling any travel related expenses |
Dealing with last minute requirements whilst you’re away |
Business Admin
Communicating with 3rd party suppliers |
Researching new supplier options / ways to optimise existing requirements |
Managing supplier contracts |
Undertaking research for management as required
Organising any business events / social gatherings e.g. christmas parties |
Researching options |
Trouble shooting on the day to ensure that everything runs smoothly |
Juggling Octopus
HR.
Personal Assistant.
Customer Services.
Sales & Marketing​.
Finance.
Legal.
IT.
Reach out to us today and discover how we can help your business achieve its full potential.​