Customer Service

Compliance & Legal

It’s better to be safe than sorry, especially when it comes to the law.
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Compliance & Legal

Compliance & Legal

Compliance and legal tasks, including regulatory compliance, managing contracts and agreements, and upholding corporate governance, are critical to the integrity and sustainability of any business.

Customer Service

Customer Service 

Customer service tasks, including handling customer inquiries, processing orders, managing returns and refunds, and maintaining strong customer relationships, are the backbone of a positive customer experience.

Sales & Marketing

Sales & Marketing

Sales tasks, including strategic support, lead generation, sales outreach, networking, telesales, sales presentations, and reporting and analytics & Marketing tasks, including strategic support, market research, content creation, event planning, outbound campaigns.

IT

IT
IT tasks, including network and infrastructure management, IT support and helpdesk services, and cybersecurity, are crucial to the smooth operation and security of any business.

Admin

Admin

Admin tasks, whether personal or business-related, form the foundation of an organized and efficient operation. When these tasks are handled well, they ensure that everything runs smoothly, deadlines are met, and important details don’t slip through the cracks. 

Purchasing & Stock

Purchasing & Stock

Procurement tasks, including supplier management and inventory management, are essential to ensuring that a business has the right resources at the right time, at the best possible cost. 

Finance

Finance

Finance tasks, including bookkeeping, financial reporting, accounts payable and receivable, and payroll, are the lifeblood of any business. 

HR

HR

HR tasks, including recruitment, employee onboarding and offboarding, benefits and compensation management, employee records management, training and development, and performance management, are vital to building and maintaining a strong workforce.

Compliance and legal tasks, including regulatory compliance, managing contracts and agreements, and upholding corporate governance, are critical to the integrity and sustainability of any business. When these tasks are done well, they protect the company from legal risks, ensure adherence to laws and regulations, and maintain trust with stakeholders.  Attention to detail and a proactive approach in these areas are key to safeguarding the business and fostering long-term success.

The tasks we can do for you

Regulatory Compliance

Updates & Audits
Taking regulations that affect the business and monitoring / tracking changes to allow management to ensure compliance at all times
Ensuring all necessary compliance documents are up to date and properly filed
Assisting in the preparation for internal or external audits by gathering and organising all required documents from the internal team
Preparing and submitting any required reports
Data Protection & Privacy
Ensuring that the business has appropriate Data Protection actions in place e.g. ICO registration
Assisting in responding to any data breaches or security incidents
Licences & Permits
Handling the application for any required business licences and permits
Keeping a register of all licences and permits
Dealing with renewals as required
Intellectual Property
Supporting with the registration or trademarks, copyrights and patents (if appropriate / relevant)
Keeping track of all registrations through to completion
Managing all intellectual property renewals

Corporate Governance

Board Meetings
Scheduling board meetings and ensuring that all are available
Collating and distributing board packs prior to the meeting along with agendas
Pulling together minutes and actions and sharing with all participants
Record Keeping
Ensuring proper maintenance of all corporate records and filings

Contracts and Agreements

Contract Management
Drafting contracts using templates held within the business
Sending out contracts, NDAs, other legal agreements as required
Keeping track of contract deadlines, renewals and compliance requirements

Juggling Octopus
HR. Personal Assistant. Customer Services. Sales & Marketing​. Finance. Legal. IT.

Reach out to us today and discover how we can help your business achieve its full potential.​

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