FAQs

  • If you’ve recruited before, you will know that not only is it not a fast process but that it can also be difficult to be sure that you have the right person.

    If you are looking for full time work that is consistently the same, then recruitment is probably the right thing for you.

    However, if you have a sense of urgency, are wanting flexibility with the job role and it’s longevity or just don’t want the commitment of a new staff member then a Juggling Octopus Virtual Assistant is the right option for you!

  • It’s important to remember that when you work with a Juggling Octopus Virtual Assistant you only pay for the hours that you need.

    No breaks, holidays or sick pay, but no national insurance or pension costs either.

    We’re confident that working together is a cost effective way to give you back time and help you to achieve your goals.

  • The simple answer to this is yes!

    But…

    We are a UK based Virtual Assistant agency and all of our experience is based in UK business. This means that we are best placed not just to help you with the tasks you wish to delegate, but also to understand the context in which they are carried out.

  • The great news is that getting started with Juggling Octopus is quick, simple and straight forward.

    We will have a chat with you to make sure that we understand what it is that you do, and how you think we can support you. We can then provide you with a summary to ensure that we’re all on the same page.

    Once we’ve agreed the work to be done then we can work together to start the work in a timeframe that suits for you and the business - sometimes there is an urgency and a need to start asap, other times it makes sense to start at a particular time of the month. The key is for us to start when it suits you!

  • This is a tricky one, and there is no right or wrong answer.

    But…

    We would suggest that you ask yourself whether you are spending time on the tasks that will help you achieve your goals, or whether you are caught up in the day to day tasks that could be delegated.

    A good way to work this out is to keep a log of what you do for a week -that way you can see what you actually do; you might be surprised!

  • We track all of the work that we do for you in Clockify. Timesheets can be provided if required, and can be a good way of ensuring that we are working in the right way for you - particularly when undertaking new tasks.

  • Support is paid for upfront at the start of the month in 8 hour (1 day) bundles. We will review your needs with you each month to make sure that you are happy and can increase or decrease them as you choose.

    If you don’t use all the hours within a month then they can be carried to the following month.

    Alternatively, if you find that you need additional support then ad-hoc hours / additional bundles can be purchased.

  • We recognise that working with a Juggling Octopus Virtual Assistant isn’t going to be right for every business.

    However, if you are responsible for the business and are undertaking tasks that no one else knows how to do, then we would urge you to future proof your business and ensure that processes are written down so that they can be passed over.

    We can help you with the process mapping too!